P&G Chem-Dry sent a guy to clean my carpet and he did a deep, deep clean. My carpet looks alive now! They were very easy to schedule with and called me back the day before to confirm and then a half hour before to let me know exactly when he would show up. He was very professional and absolutely neat and clean in doing the work. He simply asked us to remove our things from the carpet and didn't touch any of our personal belongings. He was very thorough and patient and did a great job! I recommend P&G Chem-Dry!