P&G Chem-Dry did an excellent job. I had never had a dry cleaning done on my carpets and this was my first time. I was surprised at how quick and quiet the process was. The carpets turned out cleaner and drier than usual carpet cleanings go. I was amazed. The technician that came was professional, courteous, and pleasant. He worked efficiently and complete the job quickly. I had no problems with the service and will use P&G Chem-Dry again in the future.