P&G Chem-Dry had good service. They were responsive and easy to schedule with. The cleaners came on time and worked efficiently to complete the job in a timely manner. They were professional, courteous, and pleasant to work with. They were not bothered by the fact that they had to go up the elevator and down a long hall. I am pleased with the cleaning and satisfied with the service. I had no problems and will use P&G Chem-Dry again.