I had an excellent experience with P&G Chem-Dry. I first used this company a few years ago, and I am happy that the employees have remained friendly and professional. Most recently, the company performed a cleaning service for all of our rugs and for two couches. I have worked with Carlos multiple times and he has always been phenomenal. I have also used this company to do work on stone surfaces such as granite and slate. Overall, I would definitely recommend this company to other people. I would be more than happy to use them again for another job.