Parlour on the Avenue
- Salons & Wet Spas: Parlour on the Avenue, Harrison Ohio, 20 min from Cincinnati. Parlour of Aurora, Rt 50 & Sunnyside, 5 min from Hollywood Casino.
- beauty salons & hair care
- Request an appointment
Won't be back!
I have been a customer for years and have never had a complaint until I recently dealt with the owner. I had an issue where I needed to come back due to my hair color not taking, resulting in a very brassy 1/2 of my head. My stylist and everyone else was very understanding of this, and apologized many times, as they saw that the color was not right. The owner however, later called me and before even asking what the problem was (I could have had blue hair for all she knew...) she started talking to me about what it costs them, etc. Very rude and unprofessional. I had to wear my brassy hair to work and a party the next day, and people were amazed that I was allowed to walk out of the salon like that. Again, the stylist was extremely happy to fix the problem 2 days later, but the owner tried to make me feel terrible for complaining and returning to fix my hair! Upon talking to others who have gone to the Parlour, I learned of two more people who have had problems with the owner's unprofessionalism and attitude. I have also heard a couple complaints from employees there. Very sad considering all of the stylists I've dealt with have been great!