I got someone to come out right away and take measurements. The only problem we had was that the carpet came in and we never got a call, but that was because the gentleman was ill and it was alright. They had movers come and move all the furniture, they did a wonderful job taking everything out and putting it back in. I can't believe how hard they worked. The installers were here on time, and they completed the job in one day. Everything looks beautiful.