Very thorough with their work. The two gentlemen from New York Carpet Cleaning, Inc. did a phenomenal job. They worked around the people in the office. They moved furniture when necessary. They didn't even make any noise. They were perfect. The company has used them before but this was the first time I'd dealt with them directly. I will absolutely use them again. In fact, we'll probably be using them sooner rather than later since we have other carpets that need cleaning. The gentlemen from New York Carpet Cleaning, Inc. were helpful in every way possible. Five stars or more!