They were perfect! I'm extremely satisfied with their services. I contacted them to clean a rug I wanted to have put into my new office. The rug was delivered to me at my apartment a few months ago, but I only recently unrolled it, and it looked great. The cleaning was excellent, and there were no dents or indentations in my rug. I have the rug in my office now, and I'm really happy with how it looks. I will definitely use their services again in the future.