We have used Crums to service our A/C and heating for over 20 years. They are ALWAYS prompt, reliable, friendly, and know their stuff. They are not like other companies that look to soak you for as much as they can -- Crums gives an honest estimate, an honest diagnosis, and makes a distinction between work that is immediately necessary and work that can wait a while without risk. (This is very important when you are "po' people" like us!) I would never trust my A/C to anyone else, and would never hesitate to recommend Crums to others.