Chris and Tu arrived 15 minutes early and got to work on our Honda Pilot. We had a ridiculous amount of dog hair and drool residue in the car, and they cleaned it all. Once they were done, our car was spotless, and the dog hair and dog smell were completely gone. The Pilot looks and smells new again. We would most definitely use On the Spot Detailing again. It's such a convenient way to get your vehicle detailed, which was extremely important with a toddler at home.