No call back after 10 hours
I called on Saturday September 22 at 8 am to request emergency service. They have answering service take calls. So at 11am hadn't heard back so I called back and talked to a different person who promised to get things going. I felt 3 hours is ridiculous long time... Read More
Snyder Maintenance Tech, Jared
He was very courteous, did the appropriate semi-annual maintenance on our 13 year old Trane system. He also brought to our attention areas that need to be addressed if not now in the near future. He did a very good job and did it quickly. Will see what March 2019... Read More
replaced the outside fan on our trane.
Our air conditioner started making a terrible noise outside we called Snyder and they sent Matt out the next day at aound 8:30 a.m. He was very polite and professional replaced the fan and had it working in no time. I really appreciated the quick professional... Read More
Marcus did a real good job.
Marcus was very respectful and explained what he was doing. I would recommend him any time. Read More
ETON GUCI was my Technician today...
Eton was very kind,professional,thorough,helpful and patient with me and all of my questions..... Thank you so much for scheduling him...and on a Sunday no less... I am very pleased with my service contract with Snyder Co. P.S. I miss talking to Pat .....is she... Read More
Labor charge
I have no problem with the service or technician. Did a wonderful work. Felt sorry for the fact that he had to be in the attic with over 100 degree temperature. However, I believe your labor charge is outrages. 2 men for 2 hours, 1 man for 2 1/2 hours, labor... Read More
Excellent and Fast Service
I’ve been using Snyder for nearly 7 years now. I have hem come out twice a year for the cleaning and maintenance service and every time I have had a great experience. Everyone of the professionals that have come to my house have been excellent. My most recent... Read More
Did a great job, we are so happy.
Got home from vacation on a Thursday to a a/c unit not doing what it should. 20 years no surprise. Called Snyder they came out Friday and Saturday had a new unit Saturday. People are professional and we a so happy!!! Read More
Trane repair
My parents have a service contract with Snyder so they callwd them when the 6 year old Trane unit quit working. The tech told them the condensor was leaking but very minimal and charged them $400+ to recharge. He indicated this was temporary and they needed a new... Read More
Very Happy with the service
Called Snyder to look at a problem with outside unit. They sent out tech Chris L. The tech was on time and very professional, let me know the problem and fix prior to doing work. Did a great job will use again. Thanks Snyder Read More
Great technicians but...
I have been telling everyone about the great service these technicians provide. Today I sat around until 4:30pm for a 4pm appointment only to find out that there was nothing they could do today to help me (it’s already 5:30 and I basically need a new unit). I... Read More
Two out of three Snyder units down this weekend!
Purchased three units from Snyder five years ago. Rheem repairs on one unit to date $3200 with $800 MORE this week when they replace the coil for the third time in five years...and yes this unit is still under warranty. Second of three units, Amana, is also down... Read More
They used to be great! They have failed to notify the owner of an obvious problem.
We will never use them again! They did NOT do their job properly. They do not seem to be concerned of the deficiency of their service! Very sad to report of what we previously had for good service. Read More
Great Yearly Checkup and Cleaning !
Russell was here today to clean my unit so that it works perfectly. He was exceptional. Russell took apart my air handler and cleaned it and checked all the cooling levels. He also took apart the compressor unit outside and vacuumed out the debris and cleaned the... Read More
review for Robert H.
Dear Sir, I had a great experience with Robert H coming to my home. A great guy. Told me everything that he was going to do. Made me feel very comfortable with him coming in to my home. Now to keep him being my go to A/C man. Thank you ,Mary Mayshack Read More
The absolute best service technician!
We had our fall service for regular cleaning and maintenance today (7/10/17) and it was performed by Mauricio. He was the most professional and totally competent tech that we have ever had do this work. It was done properly. It was done completely. It was done... Read More
great employees and sevice
An excellent company. I have used Snyder for several years for my preventive main. for several years. Ben has always been helpful in answering my questions. My unit runs great. Read More
Poor Quality Products and inconsistant diagnosis of Service Techs.
On the advice of Snyder Service Technicians I replaced my 10 year old 5 Ton and 1-1/2 Ton American Standard units with more efficient Trane units because the units had leaky coils and bad condensors. The units worked great until I decided to have Snyder come out to... Read More
Outstanding company!
This is the second time I have called Snyder and both times they have gone above and beyond. Quick to come out and always quick to diagnose the problem and fix it. I have also saved lots of money working with them rather than some of their competitors. I am... Read More
Honest Maintenance Employee
We have had Ben B. for the last 2 semi-annual checkups and he is a very knowledgeable technician. He is very thorough, honest in advising you about what is going on with your equipment. He is a caring technician and does everything in his power to make sure the... Read More
