Emergency repair and then the real fix, well done!
We had a forklift drive into the two lower sections of our roll up door Friday mid morning. I called and within a few hours a repair person was on site. He was able to work some tricks and get our door closed and secure for the weekend in less than an hour. He then took measurements for the parts needing replacing and was gone. Next Tuesday a different person showed up and went right to work. Again in like an hour he was done. He then spent another 15 or so minutes giving the entire roll up door a tune up. Now our door goes all the way up with a gentle push and stops at the top well out of reach of our forklifts.
I'm thinking, now I need to have them come back and give our other door a tune up before we hit that one with a forklift. This will be money well spent in doing some preventive maintenance.