Cressy Door & Fireplace
- We service, sell and install residential garage doors, fireplaces and commercial doors: overhead, pedestrian and high performance. Serving most of the Puget Sound.
- garage door
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Garage Door stuck and under warrenty but no one would help after 4pm
We called yesterday as our less than a month old garage door was stuck in the open position and we couldn't get it down even after trying the manual override. I spoke to someone who was very nice but informed me there was nothing she could do to help me. Techs only work 7am - 4pm and I would just have to wait until the next day to get something scheduled. I explained that we had tools and building materials in the garage and couldn't keep it open over night. She just appologized and said there was nothing she could do. Seriously? My husband and I work 7am-3:30pm and would never make it home in time. He can't take off early since he's a teacher. Eventually, my Dad had to leave work early and drive an hour to take part of the garage door opener apart.