My iPhone was broken and the Apple store told me I would have to replace it. I had not backed it up and did not want to lose my data. I did some research online and found FlashFixers. After reading through their website, I called them and they quoted me a very decent price. They explained that they would have to look at the device to determine what course of action to take. They are extremely knowledgeable and helpful. They fixed my phone and replaced the USB port, so I did not lose my photos or videos.