Business Description:
Continuum of Care; Senior Living, Independent Living, Assisted Living, Memory Care, Long-Term Care, Skilled Nursing and Rehabilitation.- Faith-based sponsor.
Categories
nursing & personal care
Nazareth Living Center
2 Nazareth Ln, St. Louis, MO 63129, USA
(314) 649-4692

Service

Total Experience

Will Recommend

Jane D.

Dallas, TX

Nazareth Living Center

Spotty personnel in skilled nursing and convalescence

My mother recently chose to go to this facility after surgery; some of the nursing personnel were curt and apparently uncaring...others (patients, nuns,...) in the facility have noticed this poor behavior on the part of the nurses. She has been in the facility for almost a week and has not seen a doctor, and when the NP "popped" in and said she'd return, never did. My mother has tried to self advocate for her significant needs, but no one wants to listen to her. She said that the rehab folks are good and that the dietary group finally understood about her gluten free needs (although you would think they would already know about gluten free!). She can't wait to get out of there....too bad compassion for patients is lacking in some of the personnel.

comments

Sorry your mother had this experience, however we appreciate your feedback very much. Your viewpoint helps us better focus our efforts for continual improvement. We've looked into the situation you described and you’ve helped us improve going forward. Thanks for taking time to let us know your understanding of what happened. You can reach us directly through the contact information given on the Nazareth website.

Nazareth Living Center commented on 10/20/2015