Spotty personnel in skilled nursing and convalescence
My mother recently chose to go to this facility after surgery; some of the nursing personnel were curt and apparently uncaring...others (patients, nuns,...) in the facility have noticed this poor behavior on the part of the nurses. She has been in the facility for almost a week and has not seen a doctor, and when the NP "popped" in and said she'd return, never did. My mother has tried to self advocate for her significant needs, but no one wants to listen to her. She said that the rehab folks are good and that the dietary group finally understood about her gluten free needs (although you would think they would already know about gluten free!). She can't wait to get out of there....too bad compassion for patients is lacking in some of the personnel.
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