We were very happy with everything Clupper Bros Carpet did for us. I felt like Mike Clupper was very helpful. He really took the time to educate us about the different carpets, asking us questions, and recommending what would be best for us. He didn't try to rush the process. The installers were also very nice and very efficient. They worked hard and moved all the heavy furniture for us, which we really appreciated. Clupper Bros Carpet installed five rooms of carpet plus the hallway and stairs. It looks great. This was the first time we had the chance to use Clupper, but they've done flooring for my parents for many years.