In October 2022, I came to this hospital with my 15 year old dog. He needed an ultrasound that I wanted to get done asap. Earlier that night we had gone to a different animal hospital, but unfortunately their ultrasound tech was on vacation for the week. They recommended Oradell if I wanted to get the ultrasound done the same night, and of course I wanted to make sure my fur baby was ok. At that point his condition seemed very serious and we were not sure if he'd make it. We were in the waiting room at Oradell waiting for my dog to be seen throughout the night, and this is no exaggeration. We got there before midnight and left after 6 am. The woman at the front desk was extremely rude. When I inquired with her why pets who came in hours after us were being seen before us, she responded that their pets' condition were more serious than ours. When I pointed out that at this point, my dog's condition did indeed seem very serious and we would not know the severity until further testing, she apologized. The techs were nice enough, but the hospital wanted to keep my dog for an additional night which was completely unnecessary, and I declined. I paid $1,722 for my visit. Now in June 2025 I received a notice in the mail that I was being SUED by the county court for an unpaid balance at the hospital of $344. I was shocked and have never received a notice like this before. I reached out to Megan in customer support (via email), but she was unprofessional and very unpleasant to communicate with. THIS HOSPITAL IS A NIGHTMARE!