Avoid this so-call hospital!!!
One star is too much for this place. I had an absolutely terrible experience at Oradell Animal Hospital. I trusted them with my beloved umbrella cockatoo because on the phone they claim to have a few avion doctors. When I brought my pet in, they told me that avian doctor was in surgery and was not available to examine my bird or speak with me. It took Oradell Hospital about 20 minutes to kill my bird that my family and I loved for over 30 years. Oradell Hospital did not lose any money. They still billed me for over $300 despite the fact that Avion doctor was not available to see my poor bird. This hospital is in business to rip off and take advantage of grieving pet owners. Just got of the phone with Magen, client concerns manager, who would not even listen to me. She expressed no understanding or compassion at all. Instead, she was talking over me, trying to shut down and dismiss my concerns.” Why would we lie?” yelled Magan D. at me over the phone and she hung up before I could answer her. I will tell you why Oradell Hospital is lying to the grieving pet parents every day all day long. It is because this business ONLY wants and cares about grubbing large amounts of your money! Oradell hospital uses scamming questionable billing practices, forcing stressed concerned with worries pet patents to sign authorization for very large amounts of money before any doctor even examine your pet. This hospital will trap you in giving them thousands of your money upfront. You will go along with this money scam because you are worried sick about your beloved pet. After that Oradell Hospital will do anything to justify their absurd charges. This is the reason why Oradell Hospital is lying to the grieving pet parents.
I am working on complaint to the state of NJ about this so-called hospital.
Avoid this so-call hospital!!! I hope that the state of NJ would inspect this business and their practices.