So we had an emergency with our cat. He started to act very strange and looked lost and confused at home. Went to our regular vet, physically he was fine, blood work, vitals all normal. Our Vet suggest he get looked at by a neurologist and to get an MRI. Our Vet reached out to Dr. Kerry Bailey and explained the situation. First, facility is great plenty of parking, clean, wifi, charging station with cables for your phone, and coffee machine. All the staff were genuinely helpful and friendly. Our consultation with Dr. Bailey was great. She listened to every little detail we gave her, did some tests with our cat and in the end suggested an MRI for further diagnostics. She gave us the costs involved and never during the whole consultation did we feel rushed. We returned the same day to see how everything was going. Second consult again with Dr Bailey was great no tumors, but a sever inner ear issue that will take surgery to correct. We picked him up late in the evening (great thing about being open 24 hours). All the ladies working the front and the young lady that brought our cat to us were great, they all offered us tips on how to administer the medications to our cat who is very difficult with pills. Again no one was dismissive nor did we feel rushed at any point. Overall a fantastic group of people.
I just wanted to add one thing.
PET INSURANCE! PET INSURANCE! PET INSURANCE!
As veterinary care continues to advance it can get expensive. Conditions that were sometimes fatal are becoming treatable. Unfortunately it comes with a cost. Get an insurance plan! Go online, research, check reviews talk to your vet, pick an insurance plan. Some are quite affordable.