You don't need to trust my review, go to better business bureau and check it out yourself. They have an F rating, in fact all of their locations have an F rating! Coincidence, if you think so then you deserve to go here. My wife and I found a stray cat in Newark and wanted to do the right thing for him. We bought him to Oradell and he diagnosed with Pyrothorax and put on broad spectrum antibiotics awaiting culture results. The culture results came back negative and I was told by the doctors that it was a "false negative." I've been out of high school a bit but in biology lab if I'm expecting bacteria and the cultures come back with nothing and I say to my professor it was a "false negative" I would get an F just like this location received from BBB. I literally had to argue with the doctors to run the cultures again and low and behold the cultures came back positive for strep and staph which was immune to the broad spectrum antibiotics they were giving him! Thank god I pushed to rerun the cultures! But why do I the customer need to push for these tests to be run in the first place?!? You're the doctor, errors happen regardless how rare you think they are! A life is at stake and all you can say to me is "false negative!" After he was "cured" by Oradell Animal Hospital I took him home, 3 days later we noticed he was having trouble breathing so we took him to our local veterinarian who took X-rays and said that he had fluid in his chest. We of course take him back to Oradell because we are idiots and hadn't had enough mistreatment yet. The pet "doctor" there, looked like she'd been out of school 1 year, Ms. Lee tried to remove the fluid but said she was unable to and that the fluid may be trapped in some "pockets" in his chest which was incorrect, another "false negative." I kept asking her why the Pyrothorax came back after you released him ONLY 3 days prior. Her answer was she didn't know, it could have been an animal bite, he could have cut himself on a fence when he was outside, it could be FIV, it could be mutated bacteria, it could be a heart issue, it could be etc. Basically a list of cover my $@!#% issues, hey I told the patient it could have been this or that or this and then that. If I wanted a list of possibilities why do I need to pay you, I can just google myself. I also spoke to their staff doctor their top "doctor" who told me if they could not remove the fluid then I have to euthanize my cat. Obviously now knowing that this hospital could care less about me or my pet I took him to Veterinary Emergency Group who was able to remove the fluid in about 5 minutes. They had to use Ultrasound to guide the needle and during the ultrasound a real veterinarian advised me that the heart looked enlarged on one side, that was after 2 minutes on the ultrasound. Oradell had him for 3 entire days and charged me for 12 Ultrasounds and X-rays on the chest and nothing about this from them, not a whisper. Veterinary Emergency Group then took X-rays (SAME AS ORADELL) and concluded that he could have heart issue, they then suggested I take him to get an Echocardiagram. Low and behold they deduced that the heart was the issue and that was what was causing the fluid in his chest. They then put him on the right medications to treat him and took him off of what Oradell prescribed him. Look you want to take your pet to Oradell go ahead, there's lots of other animals there and obviously not enough time or doctors to treat them correctly. Therefore if you want your pet to be treated like another animal off the assembly line of Oradell Animal Hospital go right ahead. You live right next to New York City, better doctors are going to be there, no doctor is graduating from an Ivy League school and saying to themselves hey let's go live in Oradell New Jersey, just like no 5 start chef is saying let's go open a 3 star Michelin restaurant in Oradell New Jersey. AMC or Blue Pearl in Midtown both have top doctors, obviously it's NYC. Also if you file a complaint with Oradell don't bother, they have their own internal administrator on her own agenda. Nancy Miles, who obviously is there to shoot down every single question you have because guess what she WORKS FOR THE HOSPITAL. SHE'S NOT ON YOUR SIDE! She's there to make you think you are wrong and they are right. Honestly you would think that customer service would be important to them but based on my experience with Nancy Miles that is quite the opposite. I wasn't even allowed to finish speaking before she would interject with this is why were wrong and the doctor was right. The most self righteous person I have ever spoke to and apparently she's the big boss of that place. Reminder to anyone from ORADELL ANIMAL HOSPITAL READING THIS. You are not gods, you are not infallible. There's a reason you have an F rating on BBB you are not a good business...