Prestige Floors' owner came out to take a look at the parquet floor in a rental unit that had seen a lot of wear. He was extremely nice and friendly, and gave us a very good price. PF was only slightly more expensive than the competitor, but because the owner was so pleasant and came to see the floor himself, we hired him. He did an excellent job, and the floors looks almost new again. Where they don't look new is because of water damage, but had that not been the case the entire floor would look brand new. We are very happy.