1. Very prompt service
2. Professional demeanor
3. Excellent skill at analyzing the problem
4. Employed a very creative solution
5. Demonstrated how to solve the problem myself
6. Provided the materials to make the desired repairs
7. After providing a great solution, providing the materials, demonstrating what to do, and taking considerable time, (NOTE THIS) did not charge of any of these things!!!! It was like having a very knowledgeable friend show up at your door who gives you personal, caring treatment (assuming you had a friend with this expertise).
8. And....the solution worked.
9. Even if you don't have a flooring problem, this company is worth contacting!