Perhaps I am not alone, but after realizing the errors my previous contractors made when refinishing our hardwood floors, I needed to call in experts. We had a mix of old and new oak flooring, and had a misaligned belt sander that damaged the whole floor. We were on a time crunch. Called Rob, he arrived, walked the site for 15 minutes, calmly stated what his game plan was, and his team was on site next day. Floor came out fantastic. Clean, professional, quality craftsmanship. Price was very reasonable. Type of guy whose handshake is his word. Would definitely recommend.