Rob from Prestige Floors was very helpful. He explain what needed to be done and how they would do it. The quote included, what if's and the work was completed in line with the quote. The men that did the work were polite, professional on time and complete. There was a dead line to meet and they were able to finish the project when they said they would. The clean system is Great it keeps the dust under control. I would recommend Rob and Prestige Floors to anyone. I had all my floors done and they look wonderful.