Business Description:
West Alabama Animal Clinic is a full-service veterinary medical facility, located in Houston, TX . The professional and courteous Health Care Team at West Alabama An
Categories
Pet Services

Service

Will Recommend

Price for Value

Kelly S.

Houston, TX

West Alabama Animal Clinic

DISHONESTY BUSINESS

BEWARE BEWARE BEWARE!!!! We have been taking our dog Lola to West Alabama Animal Vet since she was a puppy, but I can no longer recommend them in good faith. We went about 3 weeks ago for her regular shots and I had a few questions about allergies. Instead of responding to my request for a blood allergy test the vet told us that she heard a heart murmur. Keep in mind, during times of COVID, we waited in our car while Lola was shuttled into the clinic. A few minutes later the Dr. Martinez, the vet, was on the phone telling us she highly recommends an echo/cardiogram for our dog (cost of about $500-$700). According to the vet, the sound was very, very slight but it could definitely be a murmur.

Despite my reluctance we had the test done so that my husband would feel more secure. He's never had a dog before so he was extremely stressed when he heard the prognosis. West Alabama has a traveling cardiologist that comes once per week to test the animals. I was just curious how often this vet comes to do these tests. I began to wonder if this is a pretty nice revenue stream so I sent an email and asked. A member of their staff responded to me email said, oh we do 6-10 of these a week at least. WOW!!!! You do the math- that 's an easy $3300-5500 in revenue just for precautionary heart echos Next thing I know we're paying a $550 vet bill to find out that Lola is absolutely fine AND i still know nothing about her allergies.

I will be pulling my dog from West Alabama's care due to the dishonestly and terrible feeling I have now. PLEASE DON'T FALL VICTIM TO THIS. I know that it's a hard time for business all over, but West Alabama Animal Clinic Should be ashamed of themselves for taking advantage of worried pet parents just to bump business.