I signed up yesterday for what I thought was 80/20 until I met the $2500 deductible. Thinking the max I would pay other than the monthly premium. Was not true. It was an 80/20 with no ceiling, and no deductible. I was told the annual wellness visit was covered under the policy, thinking I paid nothing, not true it also was at 80/20. all this was not the kicker though. When I called to ask questions about it the customer support tried to make me think this was my fault and and that I misunderstood. I didn't misunderstand I was specific in the questions I asked and I was lied to to get the sale. I tried to cancel the next day, 4 phone calls 6 tranfers, and was hung up on 4 times. 1 person (Jonathan) told me that if I cancel i would be RED Flagged and I couldn't get insurance so I should just stay there. When I told Jonathan that I wanted him to repeat what he said cause i wanted to record it, he hung up on me. Over 3 hours on thee phone, and still no luck cancelling with them. I have no choice but to do a chargeback on my card. What a horrible experience!!!