I was somewhat surprised and being able to get a repair on a Sunday. The phone was answered promptly and I was advised that I would be made aware when the technician was on their way. They sent me a text when she was on her way. She’s very professional and knowledgeable and explain to me what the problem was. She assured me she could fix it and she did. I would highly recommend this company for the professionalism and courtesy but you don’t see too often these days.