The service I received initially was good. The service people (3 diff crews) were all on time and professional. I was told that they would deal directly with my insurance carrier to handle the claim. Apparently this was not done and the next encounter was with a woman from accounts receivable with a back handed threat to turn the account over to collection. I never received a bill and assumed it was being handled as I was told, directly through insurance. I told the woman I would contact the ins company and would let her know what was going on. She called the next day with the same threat of collection and followed it up with a threatening email. When I asked her for her supervisors name and number I was told that that would not be necessary. I asked again and she refused. I would like to inform the management of this company how I was treated but have not been afforded the opportunity.