Midwest Remediation

Business Description:

Midwest Remediation is the foremost water damage repair & microbial remediation company in the greater Indianapolis area. Call now!

Categories

water & fire damage restoration service
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Tina's Review

Service

Will Recommend

Total Experience

Las Cruces, NM

Midwest Remediation

The service I received was timely and handled efficiently.

The service I received initially was good. The service people (3 diff crews) were all on time and professional. I was told that they would deal directly with my insurance carrier to handle the claim. Apparently this was not done and the next encounter was with a woman from accounts receivable with a back handed threat to turn the account over to collection. I never received a bill and assumed it was being handled as I was told, directly through insurance. I told the woman I would contact the ins company and would let her know what was going on. She called the next day with the same threat of collection and followed it up with a threatening email. When I asked her for her supervisors name and number I was told that that would not be necessary. I asked again and she refused. I would like to inform the management of this company how I was treated but have not been afforded the opportunity.

comments

Thank you for taking the time to share your feedback, Tina. Our team works hard to provide customers with the best service possible. We’d like to better understand what happened, so please reach out to us at your convenience at 317-826-0940. Please ask to speak to Ryan F.

Midwest Remediation commented on 11/18/2020