Business Description:
Call Midwest Remediation 24 hours a day and 365 days a year. We provide mitigation and restoration for areas affected by water, fire, smoke, mold, and sewage.
4 48 reviews
Categories
water & fire damage restoration service
Midwest Remediation
8010 E 38th St, Indianapolis, IN 46226, USA
(317) 826-0940
https://www.mwremediation.com/

Service

Will Recommend

Total Experience

Lisa T.

Indianapolis, IN
Midwest Remediation

Poor communication

The workman left after the job was done, not telling myself or the company that hired MW that the work was complete. It wasn't. I was left w/ a subfloor and no option or details to finish or how the work would be completed.

I was on the phone 4 times the next day with no response from office staff.

I was billed two months later - a surprise to me. And getting ahold of staff to ask about the bill took four attempts.

Would not recommend mainly for communication reasons.

comments

Hi Lisa, Thank you for bringing this to our attention. We are sorry to hear about your experience; our team is not used to hearing this type of feedback and take any opportunity to improve very seriously. Thank you again for your time.

 Midwest Remediation commented on 11/06/2020
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