Midwest Remediation

Business Description:

Midwest Remediation is the foremost water damage repair & microbial remediation company in the greater Indianapolis area. Call now!

Categories

water & fire damage restoration service
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Lisa's Review

Service

Will Recommend

Total Experience

Indianapolis, IN

Midwest Remediation

Poor communication

The workman left after the job was done, not telling myself or the company that hired MW that the work was complete. It wasn't. I was left w/ a subfloor and no option or details to finish or how the work would be completed.

I was on the phone 4 times the next day with no response from office staff.

I was billed two months later - a surprise to me. And getting ahold of staff to ask about the bill took four attempts.

Would not recommend mainly for communication reasons.

comments

Hi Lisa, Thank you for bringing this to our attention. We are sorry to hear about your experience; our team is not used to hearing this type of feedback and take any opportunity to improve very seriously. Thank you again for your time.

Midwest Remediation commented on 11/06/2020