Ralph Opfer Floors was a recommendation from a friend. I had them install laminate upstairs, which turned out great, and some carpeting on my stairs. Both projects were done by different groups and I felt that the stair group was less careful and there ended up being some problems. I called the company right away and they quickly fixed it. Their pricing was fair and they were easy to schedule with. Overall I was very pleased with their work and I already have another estimate to get more work done with them!