I needed to get my brakes done but my local shop (I live in Sherman Oaks) was giving me the run around for several days about quotes. This was a safety issue! I didn't have time to sit around and wait so I asked my Burbank friends for a referral - they suggested Mercier. Taylor was very polite on the phone and immediately gave me an affordable quote. I brought my car in for a brake job but I asked them to do an oil change and put on new wipers while it was there. They did a great job and the price didn't break my bank account! My local guy just lost a customer because I'm going to Mercier from now on!