I highly recommend Silver Olas Carpet Tile Flood Cleaning. They did a great job cleaning my upstairs carpet. We have a new puppy and he was the cause for our carpet needing to be cleaned. They greatly improved the appearance of the carpet and got rid of the urine odor. The workers were pleasant. I would say this company had great communication skills; they were very quick to respond and very helpful. They will be who I call when I need to have my carpet cleaned again.