Description Of Work:
Jade Floors replaced our old carpet with hardwood floors (pre-finished oak) in two large rooms, a hallway and set of stairs. Also put in new carpet in two additional rooms and a hallway. And a vinyl floor in a bathroom.

We were planning to do only a couple rooms due to expected cost, but when we got the overall estimate from Wade, we were able to get all the work done we had hoped due to Jade Floors' lower costs. Wade said their costs are lower since they have low overhead due to no showroom.

Experience:

I came across Jade Floors from an internet search and then decided to try them based on reviews from Angie's List. We are glad we did.

We heard back within hours after submitting a quote request via their website. Wade came over at our convenience on a Saturday afternoon, brought out his dufflebag of hardwood samples along with carpet samples.It was so nice not to get the huge sales-pitch retailers give you. He was very helpful in recommending different hardwoods and carpets that would work well for us (kid and pet traffic) along with the look we were going for. He measured all our rooms, hallways, stairs and gave us an estimate on the spot with the materials we decided on. He also gave us a start date and time-frame for the work. Turned out to be right on.

Wade brought the hardwood over a few days before the install, to allow it to acclimate to our house. His crew did all the heavy lifting and moving of our larger pieces of furniture in each room and put it all back where we wanted it. This was a two week job. They cleaned up their work everyday, allowing us to continue our daily life.

After sticking around the first day of the job and meeting the entire crew, I felt very comfortable with them working in our home and left for work each day. The days I couldn't get home before they finished for the day, they would have their work area cleaned up and the house locked behind them.

Their entire crew was very friendly and would answer all the questions I had, even not related to the flooring. They encouraged us to be part of the process. My daily inspections included asking them to replace certain boards which they would complete the next
day.

It was so nice to deal with people who I felt comfortable with, who I could easily talk with. Maybe an odd comment, but one thing I
noticed (which was cool) was that the entire crew seemed to be happy. This helped with the two weeks they were in our home.

A minor issue for me since I can easily telecommute with my own job, was the crew arrived at fluctuating times each day.

Overall, we are extremely happy with Jade Floors. They did a very professional job. The quality of installation and materials is excellent. Our new hardwood floors look awesome!