Five Step Carpet Care was referred to me by another agent in my brokerage. I initially had them do carpet cleaning for my personal residence and then our company hired Five Step to do the office. The results were good.

I appreciated the personal interest and care that Tom took in making sure that the job was done correctly. He was not just in and out but rather double-checked our house after the cleaning. I felt that he cared more about making sure that the job was done right than the money.