The overall experience was good, except for communication and timeliness issues
I purchased a solar system from August Roofing. They were recommended to me by a co-worker. I had no issues at all with the installation, or with the equipment. My only complaint is that the communication was lacking. For example, I was given a time frame at the beginning. When the work did not progress in accordance with that schedule, and in fact, was well past that schedule, I had to make multiple calls to find out what was going on. Much of the communication problem was rectified once I got in touch with the proper person at the office. Another communication issue was related to the financing. The initial loan documents were discovered to be about $500 short, due to the necessity of registering the system with the local power company. New loan documents were prepared, but it was the original set of documents that got run through the system. So to recap, the overall experience was great, except for the communication and timeliness issues.