Getting someone from August Roofing in to access our roof and work up an estimate took awhile, and it was most likely because it was after the winter and spring with lots of rain in southern California, and they were overwhelmed with work. The actual work was easy to schedule and done quickly, and they came out and patched our roof and replaced some broken tiles. It turned out pretty good. We haven't had any rain to actually test it all out, but it looks really good. I guess we will see for sure when we get some rain!