Business Description:
The Jennings family promises to diagnose transmission problems for all of our local and surrounding area customers in an honest, efficient and expert manner.
Categories
transmission repair
Jim Jennings Transmissions
601 Eastern Boulevard, Essex, MD 21221, USA
(410) 686-6700

Service

Quality

Will Recommend

R. W.

Baltimore, MD

Jim Jennings Transmissions

Wow....a fair, honest, professional and knowledgable transmission shop

I took my 1997 Acura to Jim Jennings with a trannie that was seriously slipping. They took a look at it and diagnosed the problem for no charge. Then, they found two used transmissions with high miles and honestly told me that they would not recommend putting such an old trannie into my car.

Then, they gave me a fair price on rebuilt and used units and then advised me that it wouldn't be worth doing such a high priced repair on such an old car.

In addition, they allowed me to search for a transmission on my own for 2 weeks. After all that time, I called them today to let them know that I was going to simply buy another car. They completely understood and didn't charge me a dime for keeping my car on their lot for over 2 weeks.

I can't begin to express how utterly impressed I am with this operation. They are friendly, honest, knowledgable and professsional. I would recommend Jim Jennings to anyone and I am VERY discriminating as to who I would recommend for auto repair; especially transmission repair.

Personally, I did my homework when the transmission failed but I would recommend this establishment to anyone; especially someone who knows nothing about transmissions and relies solely on the advice of their mechanic. With my research, I knew quite a bit about the job at hand and they never gave me information or advice that wasn't fair and accurate. Just take your car to them, follow their honest and expert advice and they will take care of you.

Despite the extremely bad news about my car, this was, hands down, the most comfortable and worry-free business realtionship that I have had with ANY auto mechanic over the 20+ years that I have been on the road. I want to sincerely thank everyone at Jim Jenning as they infinitely exceeded my expectations. If you take your car for transmission repair to any other place,you will regret it.