If you see any reviews with 3 stars, they must be a fraud too. Going through a frustrating run with the BBB. Local splash at one point even promised to return my money after confirming there was a miscommunication. They then disappeared. It was a good way to make sure I was inactive for a while. After waiting a month, I call them and they say they have no record of our conversation and the person I spoke to doesn't work there anymore. I only hope they didn't kill her over my $1000 refund. But yes, FRAUD FRAUD FRAUD.