New to us new to our puppy
I looked up Elkhound and was very impressed by the pictures I saw and some of the reviews. I did see one that stuck in my mind and assumed maybe it was just the person, unintentionally not paying attention to dates/timelines of the reviews. I went ahead and booked with them. Well our puppy has not had much experience with other dogs, he's only 6 months and we've just started socializing him with other canine's. I wanted to make double sure we wouldn't have any problems regarding his health. When I made our reservation I asked if we could walk the facility and was assured it would be no problem. So we go to drop him off, he has a brand new bag of food and a couple of rawhide bones it is also explained to the woman that checked us in that he has very little socialization with other animals as well as that he has not eaten dinner due to my husband and I having to work and then swing by grab our puppy and go drop him off. She reassured me that she would make sure he got dinner....I couldn't sleep all night because we were also told that he would be shown how to use a doggie door and on the website it states the dogs are given a mat to sleep on at night, but before we left I remember being told that he would be given a blanket to sleep on. He's 6 months old...which means he still chews on things I really didn't feel "easy" about the place. I decided to pick him up the next morning - the very nice woman at the desk was the same one who reassured me that he would eat his dinner and be shown a doggy door as well as let us walk the facility (this didn't happen either). She handed me an UNOPEN bag of food, which means he hadn't eaten the night before like I was told he would and was told he had not had his breakfast yet...this is almost 9:30 a.m., he was dropped off at around 5:00 p.m. the day before. Neither of his rawhides were given back, which means he either ate both of them because he had no food or at least one of them was kept. I just paid and left. I got him home and he had to use the bathroom, he peed outside for almost 2 minutes straight which means he was not shown a doggie door and had diarrhea for almost 2 days that was the same color as his rawhides...You can totally and be completely be reassured I will not take him there again. Please take down the photos of this wonderful looking place an post the correct ones, also do not advertise that the dogs will be given a mat to sleep on when they'll be given a blanket "IF THAT TRULY HAPPENED". And please be upfront if you're really not going to do what you're stating to make people feel at ease, actions speak louder than words.