We will never use their services again
My husband and I had to place our one-year-old golden in a kennel for the first time while we were travelling and had to stop in Kansas City for work. We stayed in a hotel for 7 nights. I thought it was really weird that Elkhound would not allow us to provide our dog with blankets, toys, or chews. She is a golden and is always carrying something in her mouth. Because of inactivty and lying on a hard surface, her legs had callouses on them when she left--her first injuries ever ocurred at this kennel. It has been five months and still have not completely healed. In addition, she developed a nervous habit of chewing at her paws--partly (at least) because she wasn't allowed anything in her mouth! Those too took time to heal.
The people at the kennel were nice enough. But obviously, they do not know what a golden retriever needs as a baseline to stay healthy. We thought she would get a lot of activity there, but it does not seem she did. They should take the time to care for pets properly. I now know, after her staying at other kennels, that the treatment she received at Elkhound is NOT NORMAL. We have encountered no other place denies a pet parent to provide toys and blankets for their pet--not in CO, NM, MI. All other places have attentive staff that take enough care and time to assure no territorial or pssessive sqauabbles take place over toys, chews, and blankets.
I would not recommend this place.