The Roofing Company & The Remodeling Company
- 2106 Aluminum Ave
- Hampton, VA 23661 | View Map
- (757) 867-6600
- http://www.theroofingcompany.com/
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Business Description:
- Roof repair and replacement, includes photos of recent work and clarification details of roof and window jobs.
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Categories
- roofing contractors
John's Review
Professionalism
Value
Quality
No Follow Up
Called and scheduled an appointment. The individual showed up as scheduled.
The work being requested consisted of two parts: 1) Modification to the existing roof structure 2) The installation of a new metal roof approximately 2,800 square feet. (about a $35K to $40K metal roof)
I told the person that I had a contractor lined up to do the roof structure changes.
The person from The Roofing Company stated that they would be interested in completing both parts. I provided drawings of the roof dimensions and the required roof modifications.
The person stated they would be back in touch with me in a couple of weeks with different options for the metal roof. Nothing.
I waited longer and still nothing. I sent an email asking if they were interested in the work and if not just let me know. Nothing.
I read all the good things posted about the company. Consequently, I was focused on trying to use them. I lost a month waiting on them.
What disappointed me the most was the lack of response when I asked if they were even interested in the work. To me, their lack of response articulates their level of professionalism.