Our experience with Metropolitan Window Fashions was pretty good. Janet was very helpful and accommodating. She came to our house to do the measurements for our new blinds. They ended up having to do this three times because they didn't find the measurements to be accurate and one of the blinds eventually had to be replaced due to some trouble with the measurements. We also ordered some pillows that they eventually had to re-order, only after I brought it up a month and a half later. They were very responsive and courteous with each snafu that we had but it would've been nice if we didn't have to deal with them in the first place.

Otherwise, we love the blinds and thought the installers did an excellent job. The follow through wasn't as good as we would've liked but the installation went well and we're very happy with everything.