I really liked Suzanne that I had worked with in the store, yet another consultant, Nazarena was assigned to come to my home. That was frustrating as I had established a rapport with Suzanne.
Nazarena indicated that she'd look for fabric for a window treatment in April. Small job, I know. Additionally, I sent her two emails (one today) asking if she'd had any luck. Am still awaiting a response, however, it makes me want to work with someone else as I feel my small business isn't enough to warrant attention. I understand that, but little jobs can turn into big ones and net other client referrals.
The installer, Chris, was thorough and neat. I do wish he had consulted with me on how high to hang blinds and cornice. I didn't think to ask, as I was working, although home. I suggest that he confirm with the client where he intends to install before doing so.
The cornice was well done, although quite expensive.