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Good morning Tom,

Our apologies for not being able to provide you with service as quickly as we wanted to, we can usually have a service professional on the way within 60 min. We care to provide great service as we are committed to our customers satisfaction. We are happy to know you that you were able to fix your problem yourself, we would love an opportunity in the future to make things right. If you ever have a question or in need of service , please feel free to call us any time. Thank you

Power Pro Plumbing commented on 07/17/2018