Knowledgeable & Honest!
I've made a few trips with my '96 Crown Vic to see Dale and his team. The last visit I dreading and expecting the worst. Instead of the $1200+ fix I thought I needed, Dale handed me an invoice for only $80. Seems the major problem I was fearing was all in my mind...instead it was a simple fix.
I also appreciate the inspections they do on each vehicle when it's in for service. While I may not have everything done that they recommend, it does let me plan for what will be needed upcoming on my car.