It's how you get through it that matters.
They worked through our audit and provided excellent value. Reviews can typically be difficult, because it's how you manage to get through them that matters. If, when it's all over, you're still willing to talk to them, I'd say they did a really good job. If you end up dreading the experience, then you didn't do a very good job. We have gone out out of our way to engage in more work, different from the original assignment, with Sensiba San Filippo because we thought they did such a good job.
Walter T. Harrower