Business Description:
Good Guys Moving and Delivery is a premium, full service moving and delivery company with locations across the southeastern United States.
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Categories
moving & storage
Good Guys Moving and Delivery
2000 Stuart St, Chattanooga, TN 37406, USA
(423) 531-3841

Service

Will Recommend

Total Experience

Kristen H.

Chattanooga, TN

Good Guys Moving and Delivery

Disappointing Move and Customer Service

I was pleased with two small moves that Good Guys had done for me in the past, but my big move from house to house was disappointing. The quoted amount of time was much less than the actual amount of time spent, even though all boxes were well labeled and placed in a centralized and easy to access location, almost all furniture was disassembled in advance, and the new home had drawings of the floor plan for where the furniture should be placed. One of the two trucks got lost and showed up half an hour after the first. One piece of furniture was irreparably damaged, several others had cosmetic damage, and door frames and walls in our brand new home were scuffed and scratched. I submitted a claim weeks ago and never heard back from them. I will not be using them a fourth time.