Rates are very reasonable. What I was quoted on the phone was exactly what I paid. Gary, Mike & Tyree were on time, courteous, and professional. They took good care of all my things. They wrapped all furniture well. Loading and unloading went very smooth. They even carried a piece of furniture from 2nd floor to 1st floor that I was donating. So nice! I don't plan to move again, but if I do I'll definitely use Good Guys!