I called to schedule my appointment to complete paperwork for a storage rental that we previously reserved via phone. If only I had checked the posted hours, I would have realized that the office was already closed for the day. Fortunately for me, Robert Craig answered the phone anyway. He was not having a great day as his truck had just broken down on him, but he made arrangements to meet me anyway. Through the chaos in his day, he made time to get me setup to move into the storage facility. The signup was quick and easy. He took the time to give us a walking tour of the facility and took us to our unit. The facility is clean, well-lit and secure. I greatly appreciated the level of customer service that I received from Robert Craig at A+ Storage. I will definitely use this facility again next year.