I am a total chicken when it comes to the dentist. But Dr. Husain was amazing, and so were all the staff. They made me feel comfortable, I was able to be calm and they were great at talking me through things. Beyond that the aromatherapy, warm neck towel and massaging chairs were awesome! After three visits I am no longer phobic of the dentist. This is such a success for me, and I have Waterloo Smiles to thank! :)